{"id":9533,"date":"2026-07-10T18:52:23","date_gmt":"2026-07-10T18:52:23","guid":{"rendered":"https:\/\/trophystand.eu\/faq\/"},"modified":"2026-08-31T15:15:35","modified_gmt":"2026-08-31T15:15:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/trophystand.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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HELP & INFORMATION<\/p>\n

Frequently Asked Questions<\/h1>\n

Find answers to the most common questions.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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01<\/p>\n

Products<\/h2>\n
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Are TrophyStands compatible with all trophies?<\/h5>

TrophyStand Model 3 is designed for Roe Deer, Chamois, Muntjacs, and small African Antelopes.<\/em><\/p>\n

If you have any questions, please contact us and we will advise you.<\/em><\/p>\n<\/div><\/div>\n\n

Is the trophy included with the TrophyStand?<\/h5>

No, our TrophyStands are sold without trophies. They are designed to accommodate your own hunting trophy. Each product description indicates compatible dimensions and species. <\/p>\n<\/div><\/div>\n\n

Under Development<\/h5>

TrophyStand Models 2 and 1 will be available in a few months.<\/em><\/p>\n

Model 2 is designed for trophies of Mouflon, Fallow Deer, Sika Deer, and medium-sized African Antelopes.<\/em><\/p>\n

Model 1 will be intended for trophies of Red Deer, Maral, Elk, and large African and Asian game. The support arm will be available in 3 different heights. <\/em><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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02<\/p>\n

Delivery<\/h2>\n
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What is the delivery time?<\/h5>

Orders are shipped within 3 to 5 business days. Delivery then takes 2 to 5 days depending on your country in Europe. <\/p>\n<\/div><\/div>\n\n

Is delivery free for 3 items or more?<\/h5>

Yes, delivery is free for any order of 3 mounts or more, regardless of the destination country in Europe. For fewer than 3 items, shipping costs apply depending on the destination. <\/p>\n<\/div><\/div>\n\n

Do you deliver outside Europe?<\/h5>

Currently, we primarily deliver within Europe. If you are outside Europe, please contact us for a personalized shipping quote. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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03<\/p>\n

Orders & Returns<\/h2>\n
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How can I track my order?<\/h5>

A confirmation email is sent to you upon shipment.<\/p>\n<\/div><\/div>\n\n

Can I return a TrophyStand if I\u2019m not satisfied?<\/h5>

Yes, you have 14 calendar days from receipt to return an item in its original condition (European Directive 2011\/83\/EU). The refund will be processed within 14 days after receipt of the return. <\/p>\n<\/div><\/div>\n\n

How do I exercise my right of withdrawal?<\/h5>

Simply fill out our online withdrawal form<\/a>. You will receive instructions for the return. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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04<\/p>\n

Materials & Care<\/h2>\n
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What material is used?<\/h5>

Our TrophyStands are made from laser-cut steel.<\/p>\n<\/div><\/div>\n\n

How do I care for my mount?<\/h5>

A simple wipe with a dry cloth is sufficient. Avoid abrasive or corrosive products. For stubborn stains, use a slightly damp cloth and then dry. <\/p>\n<\/div><\/div>\n\n

What payment methods do you accept?<\/h5>

We accept credit cards (Visa, Mastercard), Bancontact, and bank transfers. All transactions are secure. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Can't find the answer to your question?<\/p>\n

Contact Us \u2192<\/a>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9533","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/pages\/9533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/comments?post=9533"}],"version-history":[{"count":2,"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/pages\/9533\/revisions"}],"predecessor-version":[{"id":9539,"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/pages\/9533\/revisions\/9539"}],"wp:attachment":[{"href":"https:\/\/trophystand.eu\/en\/wp-json\/wp\/v2\/media?parent=9533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}